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Thank You Julia Child

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julia child lobsterYou never know the power of a hand-written thank you note.

I was reminded of this yesterday reading about a thank you note Julia Child wrote before her death. She thanked Roger Berkowitz, president of Legal Sea Foods, for a clambake he had sent to her. It was a special note for Mr. Berkowitz.

Julia Child was a loyal customer and a family friend. Their relationship went back to the days when his family ran the fish counter in Cambridge, MA. “We were her fish store,” recalls Berkowitz. The note is framed and hangs in his office.

I’m sure it reminds Mr. Berkowitz every day. It’s a reminder about his childhood working at the family store in the 1950’s and the importance of a customer.

There is not a more special moment in business than when someone becomes your customer. Without it there cannot be a lifetime relationship. It’s a precious moment in time.

When investors become clients of Richard C. Young & Co., Ltd. we thank them. It puts closure to the hardest part of a long-term business relationship–that initial commitment of trust. Sitting before a blank-card is a special moment.

The cards I send are wood-cut, carefully crafted by Ilse Buchert Nesbitt of The Third & Elm Press in Newport, RI. When I visit Ilse’s shop we both smile knowing business is good. I love the smell of ink, the creaking floor, and the huge press that looks as if it may have been used by Benjamin Franklin.

Thank you Julia for reminding me of the importance of practicing what seems to be a lost art.

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E.J. Smith - Your Survival Guy

Preparing your investments and family for when disaster strikes.
E.J. Smith is the Founder of YourSurvivalGuy.com, Managing Director at Richard C. Young & Co., Ltd., a Managing Editor of Richardcyoung.com, and Editor-in-Chief of Youngresearch.com. E.J. graduated from Babson College in Wellesley, Massachusetts, with a B.S. in finance and investments. In 1995, E.J. began his investment career at Fidelity Investments in Boston before joining Richard C. Young & Co., Ltd. in 1998. E.J. has trained at Sig Sauer Academy in Epping, NH, where he completed course-work in Practical and Defensive Handgun, Conceal Carry Pistol, Shotguns, Precision Scope Rifle and Kidnapping Prevention. E.J. plays a Yamaha Recording Custom drum set with Zilldjian cymbals. His first drum set was a 5-piece Slingerland with Zilldjians. He grew-up worshiping Neil Peart of the band Rush, and loves the song Tom Sawyer—the name of his family’s boat, a Grady-White Canyon 306. He grew up in Mattapoisett, MA, an idyllic small town on the water near Cape Cod. He spends time in Newport, RI and Bartlett, NH—both as far away from Wall Street as one could mentally get. The Newport office is on a quiet, tree lined street not far from the harbor and the log cabin in Bartlett, NH, the “Live Free or Die” state, sits on the edge of the White Mountain National Forest. He enjoys spending time in Key West and Paris. Please get in touch with E.J. at ejsmith@youngresearch.com. Sign up here to receive all the best content from Richardcyoung.com each week.

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