Do you know what? 75% of people do not know what to do when the power goes out. I read this statistic twice over Thanksgiving in New Hampshire: Once reading Lights Out: A Cyberattack, A Nation Unprepared, and Surviving the Aftermath and again in a Concord Monitor article. It was this time last year that New Hampshire got hit with two-feet of snow cutting off electricity for three to four days in large swaths of the state.
Experts say the first thing you should do in a power outage is call the electric company. In the article Don Nourse, a manager for distributed systems operations for Eversource in New Hampshire says, “Probably only about 25 percent of affected customers (in an outage) actually call us. A lot of folks think that their neighbors called and that we know, but oftentimes we don’t know. We rely on them.”
An old fashioned phone call to the electric company may seem outdated to some, but that’s what the experts running the grid are saying you should do. I’ve already entered the numbers in my phone and have them written down on a business card. I recommend the same for you and your family.
For a look at how snow can turn the lights out, watch this report from WMUR in New Hampshire last year: