Oh, and untruthful. Here’s what O’Care navigators are advising desperate citizens whose health insurance policies have been cancelled: Buy the higher priced policy with higher deductible plan and appeal later. Just one little problem, Mr. Obama. There’s no appeal process in place. The government cannot yet fix the errors. Read here about the 22,000 or so Americans who have been charged too much for health insurance, have been steered into the wrong insurance program, or have been denied coverage entirely.
Tens of thousands of people who discovered that HealthCare.gov made mistakes as they were signing up for a health plan are confronting a new roadblock: The government cannot yet fix the errors.
Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.
For now, the appeals are sitting, untouched, inside a government computer. And an unknown number of consumers who are trying to get help through less formal means — by calling the health-care marketplace directly — are told that HealthCare.gov’s computer system is not yet allowing federal workers to go into enrollment records and change them, according to individuals inside and outside the government who are familiar with the situation.